FAQ

Your sheepskin slippers will be a very snug fit at first. They will mold to your feet in just a few hours and provide maximum comfort. Consult the size chart for shoe size equivalents.

You can search for the nearest retailer using the retailer locator .

You can return your slippers and we will replace them for you.

Don’t forget our sheepskin slippers have a very snug fit initially. They will feel tight at first but the sheepskin will mold to the shape of your foot after awhile. That’s the way to ensure a comfy fit.

Please see our product exchange policy.

Here is the recommended care for Garneau sheepskin slippers.

You can clean your suede-covered slippers as follows:

Machine or hand wash, delicate cycle, in cold water.
Use a mild detergent.
Allow to air dry, away from any heat source.

The extra comfort insole is removable in closed models and can be washed separately.

You can clean your leather-covered slippers as follows:

Use a damp cloth on the leather.
Wash the inside with a brush and mild detergent without immersing it in water.
Allow to air dry, away from any heat source.

The extra comfort insole is removable in closed models and can be washed separately.

Unfortunately, there's no single answer to this question, as the use of our products can vary greatly from person to person. However, to give your slippers a little refresh, you should know that it's perfectly possible to buy a pair of removable insoles to replace the ones already inside your slippers. (For closed-toe models only.)

Any natural or accidental wear and tear of our products is not covered by the warranty. However, should your slippers wear out prematurely, have a manufacturing defect, or any other unusual problem, we will be happy to provide the appropriate solution, whether it be replacement or repair of the product.

All orders will be sent within 1 to 2 business days following the reception of said order. However, the delivery time may vary and is for information purposes only.

The EVA outsoles are made of ultra-lightweight rubber that provides better foot support in your slippers.

The soles of our slippers are all made of a high quality microfiber. The material is resistant and breathes well for maximum comfort.

Garneau sheepskin slippers are made from premium materials. Genuine sheepskin, fine suede, leather, and microsuede are used in most models. All materials are cut, glued, assembled, or sewn by our meticulous artisans right in our own workshop in Canada.

Yes, we offer worldwide delivery. Delivery fees apply.

Our slippers are designed for indoor use. They will withstand wear and tear very well on all types of common flooring; hardwood floors, carpets, tiles, etc.

They are not specifically designed for outdoor use, but you have the option of adding an EVA sole when ordering your slippers, which will allow you to walk outside the house, in the garage or on the balcony without damaging them.

EVA outsoles are ideal for anyone wanting to have better foot support. In addition to protecting the underside of your slippers (sole, strips, seams, etc.) and therefore prolonging their longevity, it also prevents the cold from penetrating them.  EVA outsoles are ideal for anyone wishing to go out of the house, say in the garage or on the balcony.

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